What is a Comprehensive Transit Service
and Policy Assessment (CTSPA)?
and Policy Assessment (CTSPA)?
- An in-depth study of DASH, Commuter Express, Cityride, and Charter Bus service to identify recommendations on how to best address a large budget deficit while continuing to provide the most effective and cost efficient service possible.
- Recommendations to address those findings
- Through a successful CTSPA, LADOT can build advocacy for increased public funding
Why is a CTSPA Necessary?
- Current Economic Climate
- Sources of revenue are scarce in today’s economy
- Projected budget deficit of $350 million over next ten years;
$23 Million projected deficit in FY 2010-11 - Most service is subsidized since current fare revenue does
not cover total costs to operate service - Prioritize resources in needed areas
- Review Service Performance
- Duplication of regional service
- Revisit transit’s role as part of the regional system
- Performance of service in community and low density areas
What will be studied?
- DASH and Commuter Express Service Performance
- How productive is the service?
- Where can LADOT prioritize its resource commitments?
- How are services funded?
- Cityride and Charter Bus
- What is the best combination of social benefits and cost effectiveness?
- Impacts of programs to traditional transit service
- Fares
- Is the current fare structure fair?
- What are the impacts of increasing fares?
- Service Delivery
- What are the operational issues that affect service delivery?
- How can we reduce delay and thus reduce cost?
What is the CTSPA Process?
- Data Collection and Analysis
- Review system performance
- Map routes
- Conduct fare study and peer review
- Public Participation
- Riders
- Council District Presentations
- Neighborhood Councils, Businesses
- Website and Online Surveys
- Recommendations
- Service alternative
- Preferred Service Plan
What are the Keys to a Successful CTSPA?
- Focus on the Customer
- Determine how LADOT can serve customer travel needs given the funding shortfall
- Keeping the Community Engaged
- Communicate regularly with stakeholders and the public
- Attention to Service Quality
- Focus on the customer experience even through possible service reductions
What is the Project Schedule?
- August
- Complete data collection and analysis
- September
- Begin Council District meetings
- Develop project website
- Issue online survey
- November-December
- Present preliminary service and fare findings
- Obtain feedback through website and survey
- January-February
- Finalize findings
- Present recommendations to City Council
